What payment method can I use to purchase online?
We accept payment by debit or credit card and we also offer cash on delivery.
What should I do if I have received a faulty product?
Please contact our customer support team and we will advise on the best course of action.Please provide your order number and photographs of the faulty item.
How do I care for my shoes or boots?
Romeroot,s shoes are made from the highest quality materials, We recommend you regularly clean and polish the uppers, to protect the leather and prolong its life.
What payment method can I use to purchase online?
We accept payment by debit or credit card and we also offer cash on delivery.
Can I exchange an item?
We offer an exchange for our valued customers if they got a small or large size number of the product. To obtain a replacement item, please return your original Product with the packaging.
How do I check the status of my order?
Once your order is placed you would receive an email with your order details. Your order status is updated via emails and SMS at every step. Email and SMS contain tracking details. if you don’t see any updates. Then you can contact us at our official WHtsappp No,+923001336618.
Who will deliver my package, and how long will it take?
Your order will be delivered by M&P, Leapored courier, and call the courier it takes Normal delivery times of 24 to 48 working hours overall in Pakistan.
